Garage Door Services of USA cares and so do our customers. Garage Door Services has had literally thousands of satisfied customers in the last 18 years. We want to hear your story too.
We have made it as easy as possible for you to submit your testimonial. We know some people like to remain anonymous, therefore we do not “require” any fields to be filled out. In order for us to respond as necessary, please provide as much information as possible to get your point across.
Garage Door Services has now expanded to 7 locations and we want to thank you for 18 great years of success! With your testimonial we will continue to grow.
I called in earlier today and spoke to one of the owners about my garage door having problems. He was very kind and immediately sent someone out to look at it today. Fletcher arrived and from the moment we opened our front door we were nothing but impressed and thankful for him. We had several problems with our garage door and he addressed them all explaining to my husband the problems and how he fixed them, then he took the time to explain how to care for it for the future. Amazing! Our garage door works better than it ever has before, we are shocked. It is quite, it doesn’t slam down any more, we are so very thankful. I just wanted to take a moment to say Fletcher did an awesome job and he deserves a bonus! Great worker and a pleasure to speak with! Thank you!!!
If all trade people conducted business like you, my work days would always be awesome.
I wanted to tell you about the best experience I personally had with your company Garage Door Services. On the coldest night of the year here in Dallas. Last week my spring broke on my garage door on my home that is over 25 years old. I called several companies and decided on Garage Door Services since MHI uses you on our homes and you quoted the best price! I spoke with both Victor and Tisha and they were so nice and helpful.
Yesterday, Jose (tech) came and repaired our garage door spring – I would have though we got a new door and opener – It is so smooth and quiet now. I want to say your price and service were above and beyond what I was expecting. Thank you so much and please pass this note onto (Tisha, Victor, and Jose) managers. All three of your team members made your company a great experience.
If I ever have a garage door need again; I will not hesitate in calling GDS! I will be sure to always recommend you! THANKS AGAIN!
MHI- McGuyer Homebuilders
Pioneer, Plantation, Coventry, and Carmel Homes
Dear Garage Door Services of San Antonio,
After reviewing the events that took place yesterday, I just had to take a moment and send a note. When the large spring broke on our garage door, I soon realized there was no way to open the door and my car was still inside. Friday morning I called your office and was assisted by Sam. I explained my urgency as I had an exam that day and really needed my car out of the garage. In this world of poor customer service, I thank you for making my “emergency” seem important. Sam assured me he would work with his team and get some repair people over as soon as possible. Professional repairmen arrived in less than 2 hours (having had to drive from the NW where they were working, over to the NE, pick up the part they needed and drive back to the NW). Your company can take great pride in its people, who really seem to care about the customer!
Thank you, you saved my day.
Carolyn S. Maurin
I just wanted to let you know that Patrick has really helped us out these last few days. A neighbor ran into our custom wood garage door, totally destroyed the door and did extensive damage to the car and the back wall of the garage. When I saw your ad in the yellow pages advertising custom wood doors, I knew your company was the one to call. Patrick answered all my questions. He is working with the insurance company so I don’t have to deal with financial considerations. He reorganized his crew so that we could have someone here first thing this morning. His crew is working hard cleaning up the mess and installing a temporary door.
Thank you so much – I appreciate doing business with a professional, well-run organization.
To: GDS of Oklahoma City
David, I wanted to jot you a note to let you know how much I appreciate the help you gave me over the phone the other day. I enjoyed talking to you and I wanted to thank you for your friendly service.
To whom it may concern,
We recently purchased two wood\steel garage doors from your San Antonio location. Patrick Pennington took our order. Patrick explained the order process from deposit to construction and installation of the doors. Our doors were completed and installed within the two week timeframe. The installation was completed within a few hours and our old metal doors were hauled off by your installer.
A few days after the install we experienced a problem with the larger door and called Patrick who had a serviceman out within a day and the problem was fixed. We have been very pleased with our new doors and have received several compliments from neighbors and friends. Please pass on our thanks to Patrick and his crew for a job well done.
John & Kim Bourchier Helotes, Texas
GDS provided an outstanding product at a fair price! Delivery and install was fast and without delays. I’ll use them again and again.
Birkel Residential Group
We purchased a garage door and a fireplace from Garage Door Services in July 2008. This has been one of the best investments we made when building our house. The fireplace is wonderful!! It’s nice to be able to flip a switch and have instant fire and be able to turn it off just as easily. No worrying about going to sleep before the flames are totally out, no mess, no clean up, and it’s very economical to run.
The electricity went out during a storm last winter and we had heat and light from the fireplace while our neighbors were freezing. We had one problem early on with the garage door sensors being affected by sun hitting them but the company came out the next day to corrected the problem. They also followed up with a call to make sure we were satisfied with the repair. I highly recommend this company, they have great products with friendly, fast, and efficient customer service.
Nancy Owens – San Marcos
I just got off the phone with Scott M. (Field Superintendant of Warranty-Austin) and they had just left this house. He was very happy with what Richard had done fix the problem at this house. Richard adjusted the door in the opening and also adjusted the opener to keep the door from going up to far. He wanted me to relay this info to Jeff and anyone in that Richard reported to.
The re-installation and adjustment your crew did on my problem garage door and opener on Friday is excellent. Very precise, works like a charm, even re-installed protective sheet metal shroud so that it looks better than first put in. I, like most people, complain when work is not up to par but rarely praise very good work. I’ve recommended you to several builders.
Edward M. Baum, FAIA
*Note – Testimonials may be edited for grammatical errors or for clarification.*